Perth, Oct 17: Malaysia Airlines will resume scheduled flights to and from Jeddah and Madinah from Sunday, Oct 18, after a six-day suspension.
The airline said the decision followed a comprehensive safety review and operational risk assessment.
Malaysia Airlines cancelled all flights between Malaysia and the two Saudi Arabian cities from 12 to 17 October, citing recent attacks on airports in Saudi Arabia. The suspension covered services from Kuala Lumpur and Johor Bahru and was described by the airline as a precautionary measure. Flights to and from Doha continued to operate as normal during this period.
Passengers whose flights were cancelled during the suspension can choose a full refund or rebook to a later date at no extra cost. Rebooked travel must take place within 30 days of the original departure date.
Travellers flying to or from Jeddah and Madinah are advised to check their flight schedules and make sure their contact details are up to date through “My Booking” on the Malaysia Airlines website or app, so they receive notifications about their bookings. Those who booked through third-party platforms or travel agents should contact their booking provider directly.
Rebooking, refunds and other help are available through “My Booking”, Live Chat on the Malaysia Airlines website, or the Global Contact Centre on 1 300 88 3000 within Malaysia or +603 7843 3000 from overseas.
Malaysia Airlines thanked passengers for their patience and said it would continue to closely monitor developments in the region, with the safety and security of passengers and crew remaining its highest priority.
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