Perth, Feb 19: South Australian-based Centacare Catholic Community Services has modernised its disaster recovery environment and strengthened cyber resilience, according to a new case study published by managed infrastructure provider 11:11 Systems.
The not-for-profit social service centre replaced its aging disaster recovery infrastructure and shifted to a more secure, modern setup designed to better withstand today’s cyber threats.
Centacare, which has supported the South Australian community for more than 80 years, identified mounting risks in its legacy environment as key systems approached end-of-support.
In the case study, 11:11 Systems said Centacare’s previous disaster recovery hardware had reached end-of-life, creating reliability issues and increasing operational pressure on its IT team.
The legacy design also lacked air-gapping, a security approach that helps isolate recovery systems from production networks.
Without that separation, Centacare faced heightened ransomware exposure, with the potential for an attack to spread across connected environments.
The organisation also struggled to perform isolated failover testing, which limited confidence in whether systems could be restored quickly during a major incident.
Rather than treating the project as a straightforward hardware refresh, the case study says Centacare sought a broader rethink of disaster recovery and resilience.
Centacare selected 11:11 Systems to implement a package that included 11:11 Disaster Recovery as a Service for Zerto, 11:11 Cloud Backup for Veeam Cloud Connect, and 11:11 Object Storage for AWS.
The aim, according to the case study, was to move Centacare from a reactive posture to a more proactive disaster recovery strategy.
Brenton Denney, manager of ICT services at Centacare Catholic Community Services, said 11:11 Systems took a different approach to earlier discussions with vendors.
“Every other provider we spoke to started by asking what we were currently doing and then proposed a solution that replicated it. That might have fixed the hardware issue, but not the network or resilience problems,” Denney said.
“Instead, 11:11 Systems began by asking a simple but powerful question: ‘Why are you doing it this way?’ No one else challenged our thinking like that, and it led to a broader conversation about doing it better, not just differently.”
The case study says the new environment delivered an air-gapped disaster recovery design intended to improve Centacare’s ability to recover from a cyber incident.
It also reports Centacare reduced Azure data storage costs by switching to 11:11’s S3-compatible storage, with the savings reinvested into enhanced immutable backup storage.
11:11 Systems said the changes improved recovery confidence while lowering operating costs, positioning Centacare for a more resilient approach to continuity planning.
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