Product News

Telstra Misled Belong Users

The Federal Court has found Telstra misled nearly 9,000 Belong broadband customers by not informing them of a reduced upload speed from 40Mbps to 20Mbps.
The migration occurred in late 2020 without customer notification or price adjustments, despite Telstra paying $7 less per month for the lower-speed service.
Telstra admitted to misleading 2,785 customers who were promised 40Mbps upload speeds but did not receive them. A further 6,112 customers were also affected, as they reasonably expected the service to remain unchanged. The company acknowledged its failure in 2021 and issued a one-off $90 credit to affected users.
The ACCC, which launched proceedings in December 2022, is seeking penalties, consumer redress, and other orders. The Court will determine the penalty at a later date.

Ring Unveils 2K Camera

Ring has launched the Outdoor Camera Plus, featuring 2K resolution, a wide field of view, and Low-Light Sight technology for enhanced home security.
The new camera delivers sharp, colourful footage even in near-dark conditions, powered by Ring Vision’s advanced image processing.
Designed for indoor and outdoor use, the weather-resistant camera offers flexible installation with mounting options for walls and ceilings.
It supports multiple power sources, including battery, plug-in, and solar.
Customers can enhance features with a Ring Home subscription, unlocking smart alerts, 180-day event history, and 24/7 recording for plug-in models.
The device is available for pre-order at $179 AUD/NZD, with shipping beginning March 27, 2025.

Qatar Airways’ UCL Packages

Qatar Airways Holidays has launched exclusive travel packages for the UEFA Champions League final 2025 in Munich on May 31.
The packages include return flights, hotel accommodation, and Category One match tickets, offering fans a seamless and luxurious experience.
Available on a first-come, first-served basis, the packages also allow Privilege Club members to earn and redeem Avios.
Fans across the GCC, Africa, Asia-Pacific, and the Middle East can book through Qatar Airways Holidays’ platform.
As the Official Airline Partner of the UEFA Champions League, Qatar Airways continues its commitment to global sports partnerships, enhancing accessibility to one of football’s most prestigious events.

DENZA Launches in Malaysia

DENZA, a premium sub-brand of BYD, has officially entered the Malaysian market with the launch of its flagship luxury MPV, the DENZA D9.
The model, designed for both business and personal use, features advanced technology, luxury design, and sustainable performance.
The DENZA D9 is available in two variants: the Advanced (FWD) at RM 259,000 and the Premium (AWD) at RM 309,000. It offers up to 8 years or 160,000 km battery warranty and 6 years or 150,000 km vehicle warranty.
Customers can experience the DENZA D9 at the launch event from February 21 to 23 at The Landing, KL Base, featuring test drives, a tech showcase, and a VR showroom.

Hisense Leads Laser TV Market

Hisense has maintained its position as the global No.1 Laser TV brand for six consecutive years, securing a 65.8% market share in 2024, according to Omdia.
The brand saw triple-digit growth in key markets like the UK, Italy, Spain, and Poland, alongside a 70 per cent+ increase in France, Australia, and Germany.
The Hisense PX3-PRO TriChroma Laser Projector topped the 2024 Prestigious Projector Showdown, recognised for its color accuracy, contrast, and sharpness.
Hisense also leads in eye-care technology with TÜV Rheinland certifications and sustainability with ISO 14067 carbon footprint verification.
With continuous innovation and international expansion, Hisense is set to remain a dominant force in home entertainment.

Klaviyo Launches B2C CRM

Klaviyo has introduced the world’s first customer relationship management (CRM) platform designed specifically for business-to-consumer (B2C) brands. Unlike traditional B2B CRMs, Klaviyo’s B2C CRM unifies customer data, enabling brands to enhance personalization, customer service, and analytics.
The platform includes Klaviyo Marketing, Klaviyo Analytics, and Klaviyo Service, all powered by the Klaviyo Data Platform. It provides insights into customer behavior, streamlines marketing and customer service, and helps brands scale with predictive analytics.
With a user-friendly setup and no technical expertise required, Klaviyo’s B2C CRM simplifies data management, empowering brands to deliver seamless, personalized customer experiences and drive revenue growth.

Oclean Unveils Smart Toothbrush

Oclean has launched the X Pro Digital Sonic Electric Toothbrush, featuring Missed Areas Instant Feedback technology. Its smart colour touchscreen monitors eight zones in the mouth, providing real-time feedback using 6-axis gyroscope technology to ensure a thorough clean.
Powered by an advanced Maglev Motor, the brush delivers 84,000 movements per minute, offering deep cleaning while protecting enamel. The Duo Brush Heads Set includes Plaque Control and Delicate Care options for customised oral care.
Users can personalise brushing settings via the Oclean Care+ APP, which connects via Bluetooth 5.1, while Apple Health compatibility adds further tracking capabilities. The brush offers a 30-day battery life, is IPX7 waterproof, and is available now for $229.95 AUD at Oclean and Shaver Shop. A Premium Bundle with extra accessories is available for $299.95 AUD.

Gioteck Unveils FR5 Wheel

Gioteck has launched the FR5 Racing Wheel, a multi-platform accessory designed for PS5, PC, and Steam Deck. Ideal for beginners and seasoned racers, it enhances gameplay in Gran Turismo 7, Forza Motorsport, and F1 2022-2024, offering motion sensor support for a realistic driving experience.
The wheel features 220-degree steering with auto-centering, dual metal bearings, and three flexible mounting options: table clamp, lap mount, and grip-only mode.
Retailing at £39.99, it is available at Argos for £29.99 until February 25, 2025, and can also be purchased from Gioteck, Very, Currys, Amazon, and leading retailers.