By June Ramli
Sydney, Aug 18: AWS is playing a pivotal role in addressing Australia’s digital skills gap, helping businesses innovate and thrive with advanced technological solutions.
Central to this effort is the AWS Skills Builder program, which offers free training to Australians.
Nam Je Cho, Director of Solutions Architecture, ANZ at AWS, emphasised the significance of this initiative during an exclusive interview with DailyStraits.com at the TechLeaders conference in Hunter Valley last week.
“The digital skills shortage in Australia was evident even before AI became a focal point. AWS has trained over 400,000 individuals across Australia and New Zealand through our Skills Builder program, contributing to a global total of over 2.5 million,” Cho noted.
He added that AWS continually updates its educational resources to keep pace with the rapid advancements in AI, ensuring that the workforce remains equipped with the latest skills.

Beyond upskilling, AWS has been instrumental in helping organizations transform their operations.
A prime example is the collaboration with Swimming Australia.
“Before the Tokyo Olympics, Swimming Australia needed deeper insights into relay placements. We built an analytics platform called Sparta, which allowed them to analyze and optimize relay orders. This significantly contributed to their success in Tokyo,” explained Louise Stigwood, Director of Enterprise, ANZ at AWS.
As the Paris Olympics approach, AWS continues to support Swimming Australia by integrating new technologies like Amazon Panorama and Amazon Q into their data strategy.
“With Amazon Q, coaches can now access real-time data using natural language, even amidst the noise of the poolside. This tool has been instrumental in refining their training programs,” Stigwood added.
Stigwood also touched on the untapped potential of cloud adoption in Australia.
“Only about 10 to 15 per cent of workloads that could run in the cloud are currently there. This presents a massive opportunity for organizations to improve customer experiences, reduce processing times, and achieve better outcomes,” she said.
Both Stigwood and Cho underscored AWS’s commitment to customer-driven innovation, noting that 90 per cent of their features are developed in response to customer feedback.
“We’re focused on providing the right tools for our customers and continually refining our products based on their needs,” Stigwood concluded.
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