Sydney, June 19: Australia Post has renewed its three-year partnership with Microsoft, building on recent investments in cybersecurity and workforce connectivity.
This collaboration is part of Australia Post’s Post26 strategy, aiming to simplify and modernise operations.
Last year, Australia Post consolidated several software platforms under the Microsoft umbrella, enhancing security by containing data within a single ecosystem.
The renewed contract will further develop cloud capabilities through Microsoft’s Azure hosting platform, initially providing secure remote access for team members working from home and key tech service providers.
Michael McNamara, Executive General Manager of Enterprise Services at Australia Post, emphasised the importance of strengthening defenses against evolving AI-driven technologies and security threats. “Australia Post is serious about making our services secure, and – in this age of AI – strengthening our entire technology ecosystem from emails right through to careful management of customer data,” McNamara said.
He highlighted the essential nature of Australia Post’s services, which include a vast retail network and numerous parcel facilities, all requiring secure information flow.
McNamara also noted that Australia Post is exploring AI to boost business efficiency through the Early Access program for Copilot for Microsoft 365.
“We are focused on partnering with leading technology companies worldwide that can bring the best engineering capability and talent, and this renewal underscores our commitment to innovation and security,” he added.
Jo Dooley, General Manager of Enterprise Commercial at Microsoft Australia and New Zealand, expressed pride in the ongoing partnership.
“Together, we’re not only bolstering defenses against the latest security threats, but also empowering Australia Post to fulfil its mission of connecting people across Australia more securely and efficiently,” Dooley said.
Earlier this year, Australia Post also announced a new multi-year deal with Salesforce as part of its broader modernisation agenda.
Digitisation, automation, and simplification of products and services remain key to delivering a market-leading digital experience for customers.
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