New research by Flinders University highlights the importance of funding cancer patient programs, including navigators and associated digital tools, in the health system. The study, conducted worldwide, demonstrates that such programs improve medical outcomes by increasing screening rates and reducing waiting times for cancer diagnosis and treatment.
With over 19 million cancer diagnoses and 10 million deaths in 2020, evidence-based guidance for screening, evaluation, treatment, and follow-up care is crucial. Cancer patient navigators, trained nurses, social workers, or healthcare advocates, provide personalized care by assisting patients in understanding their diagnosis, treatment options, and medical information.
Published in CA: A Cancer Journal for Clinicians, the global study compared the experiences and outcomes of thousands of cancer patients supported by navigators with those who were not, across various regions. The findings reveal a strong correlation between patient navigation and improved screening rates, early diagnosis, and overall cancer outcomes worldwide. The study also highlights the cost-saving benefits of effective navigation in the US healthcare system.
Professor Raymond Chan, the lead author of the study and Director of the Caring Futures Institute at Flinders University, emphasizes that navigating the healthcare system can be overwhelming, particularly for individuals facing barriers such as limited knowledge, financial resources, geographic distances, or lack of social support. Disparities in cancer outcomes and experiences among First Nations people, culturally and linguistically diverse populations, and rural areas are of particular concern.
The research underscores the significance of navigation throughout the cancer journey, starting from screening and early detection. Patient navigators play a vital role in coordinating care, addressing cultural and language barriers, arranging appointments, providing information, and offering emotional support. Their presence is especially valuable in educating communities about cancer screening and symptoms, ultimately improving early diagnosis rates and ensuring prompt treatment.
Julie McCrossin AM, a head and neck cancer survivor advocate, emphasizes the life-saving impact of patient navigators in organizing appointments and providing essential support during intensive treatments. McCrossin believes that navigators can make a significant difference in vulnerable cancer patients’ lives by overcoming barriers, ensuring completion of treatment, and reaching out to multicultural and First Nations communities.
Professor Chan further emphasizes that effective navigation helps patients overcome socio-economic barriers, improves access to healthcare, and enhances screening and treatment outcomes for Indigenous populations worldwide. The research demonstrates that navigation positively influences participation in breast, cervical, colorectal, and lung cancer screening, reduces time from screening to diagnosis and treatment initiation, and improves quality of life and patient satisfaction during survivorship.
The study’s findings provide compelling evidence for the funding and employment of navigators in healthcare systems globally, leading to improved treatment outcomes and reduced costs. Additionally, the integration of artificial intelligence with human navigators presents further opportunities for enhanced support. Ensuring effective navigation is essential in providing appropriate services for Indigenous populations with lower screening rates and later-stage diagnoses in countries like Australia and Canada.

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