GapMaps Expands To Malaysia

Kuala Lumpur, Nov 23: Australian owned GapMaps, a cloud-based mapping software specialist helping organisations with network strategies and location intelligence has expanded its reach here in recent days.
The company has seen strong growth in the fast-food delivery channel – creating demand for data and insights that enable retailers to better plan for and capture the potential of this growing market.
“Since 2018, we’ve been adding five new markets each year and double-digit revenue growth year-on-year,”  Anthony Villanti, GapMaps Managing Director and Founder said adding that GapMaps now as presence in 21 countries to date.
“This growth is due to the ease-of-use and sophistication of our mapping software, which uses the very latest demographic, government and industry data to help clients choose the right physical location specific to their business needs.

GapMaps. Image Supplied.


“Today, we have approximately 500 brands using GapMaps in sectors where a physical location is required, such as fitness, fuel, grocery, quick service restaurants, shopping centres and convenience stores,” Villanti said.
As Malaysia emerges from COVID-19 restrictions GapMaps is observing and monitoring increases in pedestrian activity in central areas, shopping malls and other retail precincts.
“Many of our Australian customers, especially the global brands, have encouraged us to enter new markets so they can use GapMaps overseas,” Tim Shaw, GapMap’s Director, Market Planning said.
“This contributes to decisions on where we expanded the business.
“What’s been interesting is the variability in the COVID-19 recovery process.
“We expected to see variability between countries due to different lockdown restrictions and when those were loosened or removed.
“However, we see significant variation in the pace of recovery between large and small shopping malls and central precincts, an inconsistency observed across large urban centres when compared with smaller urban and regional centres.
“The ability for brands to access these insights means they can more effectively manage their physical store networks through the recovery and plan for what’s increasingly looking like a ‘new normal’ in a post-pandemic world.”
GapMap’s clients contributing to international growth include brands like Domino’s, KFC, Starbucks, Burger King, Subway and McDonalds. 
Eat’n’Go, the franchisee for Domino’s, Cold Stone and Pinkberry in Kenya and Nigeria, all benefitting from the data insights GapMaps provides.
“The quality of their data and simple to use platform has enabled me to introduce world class market and network planning processes to businesses where network planning had previously been quite rudimentary.” 

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Tim Shaw, GapMap’s Director, Market Planning. Image Supplied.
Tim Shaw. Image Supplied.

Growth Strategy

“Additionally, where GapMaps sees significant growth opportunity, we back ourselves and proactively enter a market and build a local client base,” adds Shaw.
“This combination has proven to be a good growth strategy for the business.
“In Malaysia and other South-East Asia countries, quick service restaurants are one of the fastest growing sectors.
Although population growth has slowed down in recent years, the consuming class growth can be up to four times that rate, which is driving store and shopping precinct investments from global brands.”
Access to demographic data in some markets has traditionally been challenging, with a reliance on census data that can be more than a decade old.
That data is often too broad and not appropriate for local catchment analysis to support a location decision.
“With GapMaps we can analyse different local demographic, industry and government data to provide insights at a granular level, often drilling down to a 100 – 250 metre grid to pinpoint an optimum store catchment,” Shaw said.
“That gives customers the same market planning processes and experience they use in Australia.”

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Sector Expansion

“Aside from retail, GapMaps will expand into some of its other key sectors already supported in Australia like aged care, medical and health, as data in these international countries becomes more accessible,” Shaw said.
“For now, in Malaysia, our focus is on retail and food delivery, which is where we can add immediate value to our clients.
“Although the pandemic has impacted retail categories like food and hospitality, it has created an environment where global and local brands are using the time to reset, rethink and reassess their network planning strategies and physical location decisions, in preparation for post-lockdown, ” he said.
At the same time, GapMaps advisory team has also been established to support customers in all markets.
This team, which is the same people who built the GapMaps platform will provide consulting services, in-depth data analysis and research to help clients with new insights, strategies, and business plans.

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