Kuala Lumpur, Nov 5: In conjunction with the 13th annual 11.11 Global Shopping Festival, Taobao introduced the new shipping and payment protection features in addition to a range of special deals that will offer Malaysian consumers a simpler and fun online shopping experience.
Among a slew of other service upgrades, Taobao has launched the new Taobao Direct Shipping feature, which aims to make it easier and more seamless for Malaysian consumers to cart out while paying for the instantly calculated shipping fee all with a few clicks.
“This 11.11, we are excited to introduce the new Direct Shipping feature and Lazada Wallet payment enhancements as part of our continuous commitment to bringing a simpler, seamless and enjoyable shopping experience to Malaysian consumers. 11.11 is meant to be a time for our platform to give back to consumers,” Alibaba Tmall Taobao World Malaysia Country Manager Jess Lew said.
“By introducing these upgrades ahead of the Festival, we hope to make it simpler this year for existing and new Malaysian consumers to enjoy shopping on Taobao.”
Customers can simply wait for their packages to be delivered to their doorstep.
In addition, customers who have activated and verified their Lazada Wallet account on the Taobao app will be able to enjoy Lazada Wallet Payment Protection, and check out with Lazada Wallet safely.
This year, the 11.11 festival will have two pre-sale periods, from Oct 20 to 31 and from Nov 4 to 10, allowing Malaysian consumers to browse products and make shopping decisions ahead of the two actual sales windows, which will take place from Nov 1 to 3 and on Nov 11.
During the pre-sale periods, shoppers can also grab deals and products ahead of time by paying a deposit via their Lazada Wallet credit card or wallet balance.
For more information, please check out the Alibaba Group Malaysia Facebook page here or visit the Taobao app.
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