CapitaLand Malaysia one of Asia’s largest real estate groups recently onboarded several of its retail businesses onto the Malls by GrabMart platform, making them the first operators in the country to do so.
The participating malls are Queensbay Mall, Melawati Mall, Gurney Plaza, 3 Damansara, The Mines and the East Coast Mall.
“In the midst of the COVID-19 pandemic, it is vital to have a holistic omnichannel strategy that seeks to offer value-added services to support the needs of our shoppers as well as retailers, both online and offline,” CapitaLand Malaysia’s head of retail Eddie Lim said in a statement.
“The situation at hand has become a catalyst for greater adoption of digitalisation in the Malaysian retail sector.
“Going forward in the new normal, we seek to bring about convenience, and at the same time, safeguard Malaysians by placing their safety and health as our top priority.
“We hope that our shoppers can enjoy a safe and seamless shopping experience regardless of where they are,” he added.
In addition to the shift in consumption habits, the pandemic has left a deep impact on many businesses and industries as more Malaysians opt to stay at home, in view of the SOPs (standard operating procedures) in place due to the movement restriction orders, he said.
As such Lim said shoppers can now enjoy the convenience of shopping at CapitaLand malls within a digital space all in the comfort of their homes.
“With more than 50 CapitaLand tenants listed on GrabMart, shoppers can mix and match their orders from different stores in the same mall and have the orders delivered and pay only one delivery fee.”
Participating brands include MPH Bookstores, Royce Chocolate, S&J, Din Tai Fung Retail, Eureka Popcorn, Lo Hong Ka, Watsons, A-Look Eyewear, Seen, Hokkaido Baked Cheese Tart, Caring Pharmacy, Guardian, Hazukido Malaysia, Laneige, AGift with Care, Bread Story, Tony Roma’s Mart, Soon Thye Hang, Starbucks Mart and more.
For a full list of available brands and retailers, log on to https://www.grab.com/my/malls-by-grabmart/.
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